東華大學文書組負責辦理全校內外公文收發、郵件分發、包裹傳遞、檔案管理及印信典守等業務，也提供總機服務。本組致力於推行文書作業簡化、工作流程合理化及電子化，運用本校資訊與網路中心所開發之文書電腦軟體，每日確實完成各項文書管理及收發等業務。

The Document Division of National Dong Hwa University is responsible for handling the reception and delivery of official documents both within and outside the university, mail distribution, parcel delivery, file management, and seal custody, as well as providing switchboard services. The division is dedicated to simplifying document operations, rationalizing workflows, and promoting digitalization. By utilizing the document management software developed by the university's Information and Network Center, we ensure the efficient completion of various document management and dispatch tasks on a daily basis.

主要業務說明Description of Main Services:

一、收發文處理：依規定辦理簽收、拆驗、編號、登記、分文、繕校、用印、轉發等作業。

Document Reception and Dispatch: Handle tasks such as acknowledgment of receipt, opening and inspection, numbering, registration, document distribution, proofreading, stamping, and forwarding in accordance with regulations.
二、檔案管理：每日辦理點收、整理、分類、裝訂、保管、檢調等相關作業，並於每年一月及七月辦理現行檔案目錄建檔及彙送。

File Management: Perform tasks such as sorting, organizing, classifying, binding, storing, and inspection on a daily basis. Additionally, in January and July each year, we compile and submit the current file catalog for filing.
三、印信管理：每日處理本校文書、證件、合約等資料之用印事宜。

Seal Management: Handle the stamping of university documents, certificates, contracts, and other materials on a daily basis.
四、郵件管理：依據本校教職員工生郵件處理作業規範，處理各種郵件、貨運包裹之分發及 公務文書交寄事宜。

Mail Management: In accordance with the university's regulations for handling mail for faculty, staff, and students, manage the distribution of various types of mail, courier packages, and the dispatch of official documents.
五、總機管理：提供校內、外線電話諮詢、轉接等服務，也定期整理與更新全校分機表。

Switchboard Management: Provide internal and external phone inquiries, call forwarding, and other services, as well as regularly organize and update the university’s extension directory.