【Q1】如何增設/異動辦公室、研究室、學人宿舍電話？電話如何報修?
How to install or modify office, research room, or faculty dormitory phone lines? How to request phone repairs?
報修：前往【線上報修系統】填寫報修單或致電03-890-6324 劉國璋先生。
Installation/Modification: Please visit the [Digital Phone Installation/Modification Application System] to submit your request.
Repair: Please visit the [Online Repair System] to fill out a repair form, or contact Mr. Liu Guozhang at 03-890-6324.
【Q2】裝設時間大約多久？How long does the installation take?
提出申請後至裝設完成約需7個工作天。
It will take approximately 7 business days from the submission of the application to the completion of the installation.
【Q3】數位電話可以撥打的電話種類？What types of calls can be made with the digital phone?
座位數位話機預設可撥打「校內分機+手機+市話+國內長途電話」，CISCO JABBER預設可撥打「校內分機」。
The digital desk phone is preset to make calls to 'internal extensions, mobile phones, landline phones, and domestic long-distance calls,
while CISCO JABBER is preset to make calls to 'internal extensions.'
For any additional permission requests, please submit an application through the [Digital Phone Add/Modify Application System].
【Q4】如何在請假期間轉接電話予代理人？How to forward calls to a delegate during the leave period?
1.設定轉接：不必拿起話筒→話機螢幕「全轉接」→輸入轉接分機→完成 (螢幕顯示****到****)
2.取消轉接：不必拿起話筒→按「轉播關閉」(設定成功時，話機顯示原分機號碼)
3.學校寒假、暑假及農曆年假期間電話可轉接至449125數位總機。
1. Set up call forwarding: No need to lift the handset → On the phone screen, select 'Call Forwarding' → Enter the forwarding extension → Complete (the screen will display **** to ****).
2. Cancel call forwarding: No need to lift the handset → Press 'Forwarding Off' (when the setting is successful, the phone will display the original extension number).
3. During the school's winter break, summer break, and Lunar New Year holidays, calls can be forwarded to the digital switchboard at extension 449125.
【Q5】話機上有亮紅燈，如何排除？How to troubleshoot when the red light is flashing on the phone?
聽筒上紅燈代表有留言，請按話機【○_○】符號依下列步驟聽取留言：
The red light on the handset indicates that there is a voicemail. Please follow the steps below to listen to the message by pressing the 【○○】 symbol on the phone:
步驟1：按下語音信箱鍵○_○Step 1: Press the voicemail key
步驟2：輸入個人識別碼0000#Step 2: Enter your personal identification code 0000#
步驟3：按1聽留言Step 3: Press 1 to listen to the message
步驟4：按3刪除留言Step 4: Press 3 to delete the message
步驟5：掛斷電話Step 5: Hang up the phone
For further instructions on using the phone, please visit the website and download the 'Digital Switchboard User Guide.
【Q6】手機撥打校內分機或國外欲聯繫校內分機如何利用數位電話？
How to use the digital phone to dial internal extensions or contact internal extensions from abroad using a mobile phone?
手機下載【CISCO JABBER】應用程式，以網路計費，非以國際電話費計價。
Download the [CISCO JABBER] application on your mobile phone to use internet billing, rather than international phone charges.
Please follow the installation and usage instructions provided on the 'Digital Switchboard User Guide' webpage.
【Q7】話機顯示註冊中、網路搜尋中...如何處理？ What should be done if the phone displays 'Registering' or 'Searching for Network?
請洽總務處事務組劉國璋先生，連絡電話03-8906324或前往【線上報修系統】填寫報修單。
Please contact Mr. Liu Guozhang from the General Affairs Office, at phone number 03-8906324, or visit the [Online Repair System] to fill out a repair request form.
|
